FAQs

FAQ
(Frequently Asked Questions) 

ABOUT US

How do you pronounce "FrizNoats"?  
English: [ FRIZZ ] + [ NOTES ] 
Japanese: [ フリズノーツ ]
 
What is FrizNoats, and who is Knox? 
FrizNoats, LLC is a brand that was established on behalf of Alexis (Ji’Delle) Rigmaiden. The FrizNoats brand includes art, animation (FrizNoats Animation Studios), and merchandise.
Knox (FrizNoats' Original Character) is the face & image of FRIZNOATS. He is the character with the orange curly hair. ‘Knox’ was created by Alexis (Ji’Delle) Rigmaiden on an old sketchbook and was assigned as the life behind FrizNoats, LLC. 

RETURNS

What if I want to return/ exchange my order? 
We are sorry to hear about your order! Click here to view our return policy. 

SHIPPING

Where does FrizNoats, LLC ship to? 
FrizNoats, LLC currently only makes shipments to customers located in the United States & Canada. Hopefully, we will be able to expand our shipping  and will keep our customers updated on any new changes!
**International Customers: If you get to checkout and it says that your location is not supported by shipping: Email Us at support@friznoats.com, and we will add your location to our list!! We are a small business, but would love to expand our business to you!  
 
How much does shipping cost? 
Shipping charges depend on location and the weight of the products. For the accurate shipping charge - continue through the checkout process. For more information about the shipping process click here. 

OTHER

Hey! What if my question wasn’t answered here, who do I contact? 
No Worries! If your question wasn't answered here, please email us: support@friznoats.com. We will be happy to answer your unique question ;)